Privacy Policy

This Privacy Policy explains how Darkhex ("we", "us", "our") collects, uses, and protects information when you visit darkhex.in or purchase any of our courses.

1. Information We Collect

When you browse our website, register for a course, or contact us, we may collect:

• Personal details: name, email address, phone number, billing address
• Payment information: processed securely through Razorpay. We do not store your card, UPI, or bank details on our servers
• Usage data: IP address, browser type, device information, pages visited, and time spent on the site, collected via cookies and analytics tools
• Marketing data: information generated when you interact with our Google Ads, Meta Ads, or other advertising campaigns (e.g. click IDs, conversion events)

2. How We Use Your Information

• To process enrollments and deliver purchased course content
• To send transactional communication (receipts, login details, course updates)
• To respond to support queries and requests
• To measure and improve our advertising campaigns, including Google Ads conversion tracking and remarketing
• To comply with legal and tax obligations

3. Cookies & Tracking

We use cookies and similar technologies (including Google Analytics and Google Ads conversion tracking / remarketing tags) to understand site usage and measure ad performance. You can disable cookies through your browser settings, though some site features may not function correctly as a result.

4. Sharing of Information

We do not sell your personal information. We may share data with:

• Payment processors (Razorpay), to complete your transaction
• Analytics and advertising platforms (Google, Meta), to measure and optimize marketing campaigns
• Government or legal authorities, where required by law

5. Data Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us using the details below. We will respond within a reasonable timeframe.

8. Children's Privacy

Our courses and website are not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.

10. Contact Us

For any questions about this Privacy Policy or your personal data, reach out to us: